Privacy & Cookie Policy

PRIVACY POLICY

Our contact details
Name: Suns Lifestyle Limited
Address: Units 1 & 2 The Heron Country Club
Brentwood Road
Herongate
Essex
CM13 3LW

Phone Number: 01277 321888
E-mail: info@sunslifestyle.com

The type of personal information we collect
We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, address, telephone number and email)

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Processing your order
  • Sending a brochure
  • Communicating with you

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Events & Tradeshows we attend where data is captured on our behalf.

We use the information that you have given us in order to process your order or communicate offers to you.

We may share this information with our finance and payment processing providers in order to complete your order.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can contact us by writing to Us: Suns Lifestyle Customer Services South Essex Golf Course, Brentwood Rd, Herongate, Essex, CM13 3LW or Email Us: service@sunslifestyle.com

How we store your personal information
Your information is securely stored.
We keep name, address, email and telephone number indefinitely for the purposes of communication. We will then dispose your information as request.

Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please write to Us: Suns Lifestyle Customer Services South Essex Golf Course, Brentwood Rd, Herongate, Essex, CM13 3LW, Call Us: 01277 321888 or Email Us: service@sunslifestyle.com if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us in writing to Us: Suns Lifestyle Customer Services Units 1 & 2 The Heron Country Club, Brentwood Rd, Herongate, Essex, CM13 3LW or Email Us: service@sunslifestyle.com

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk