Positano Manual Louvered LED Pergola

Yes, we are based in Brentwood, Essex and have a good selection of pergolas and furniture available to view in our showroom. The full address is Units 1 & 2 The Heron Country Club, Brentwood Road, CM133LW. Please use this link to book an appointment: https://sunslifestyle.com/get-in-touch/

All models come with instructions and can be self-fitted with basic DIY knowledge, as well as ideally two more people to help, plus an array of tools including a rivet gun when installing any side options. Estimated build time varies for each size model and can range from 1-5 hours. This does not affect the 5 year manufacturers warranty on the frame and roof or the 2 years warranty on the sun & deluxe screens.

We can supply heaters, which start from £300 each. They have a 1.5m lead with a standard 13amp plug, so a power source is required.

We recommend sourcing a local electrician to add LED lighting options for our Maranza and Rota pergolas. Our Luxe electric pergola models and Positano LED pergola models are available complete with LED lighting.

The reason being is that it is a much safer option for outdoor lighting as it needs to be IP rated to ensure it is waterproof. Also this gives the security that if anything happens and requires attention, you then have a local electrician to call on to fix any issues if they did arise, as our installers are not electricians. This also allows us to keep to the 5 year warranty, as adding electrics will often reduce the warranty period to just 1 year.

The heaters and lighting can be self-fitted, but we recommend that both are installed by an electrician.

Yes, all side option configurations can be retro fitted to an existing pergola frame. Please note this will incur an additional installation charge should you decide to add these at a later date. The charge will not occur if the screens are installed at a later date due to not being in stock at the time of order and our install team will return to fit at no extra cost once back in stock.

If the structure is being installed against a house or building, we are able to remove the middle leg on the building side and replace this with a wall bracket for a seamless open vista. All other legs are required to support the pergola roof and also required as part of the integrated drainage system. Please get in touch to enquire about this option and have ready your exact measurements from the patio floor to the top of the door, when the door or window is open.

We offer flashing too for a weatherproof connection to your home, you'll see this option on your specific pergola configuration page.

The pergola must be fitted on to a solid surface and beneath the finished surface must be something for the pergola to be secured safely such as a concrete pad or if on decking we suggest support joists.

This would need to be completed before our installers arrive as they do not offer any groundworks and a local handyman would be able to assist you.
We can provide a floor plan so that you can see where the floor plates of the pergola will sit based on your chosen size, the floorpan can also be viewed on any product page.

We advise for concrete pads of approx 40x40x40cm beneath any tiles (or similar) also if you have decking then we advise the same or alternatively extra structural joists below the decking and where the footplate of the pergola will sit.
You should then finish your surface completely with the tiles and grout, allowing time to set or decking on top, so that when our installers arrive they can drill through the tile/deck and in to something extra secure below.

It is a good idea to choose your pergola size before doing any groundworks however if you have already laid the patio/deck then we do advise for you to check what is beneath the surface is secure enough, as type1 or sand would not be, also composite decking without something solid below would not be secure enough, however you may already have structural beams underneath where the footplates will sit, which would would be fine along as all footplates are sitting on structural beams wide enough for the footplate to be bolted in to fully.

Porcelain tiles usually have a full solid concrete base below however you should check with whoever laid the surface.

The pergola should never be left unbolted, if you are opting for self install please bear the above in mind.

If you are installing screens or side options please bear in mind that the pergola should be levelled accordingly and the legs should be measured perfectly at the top and bottom, then bolted down and then the side options can be fitted.

Please see the Ground Fixing Sheet explanatory document for detail.

No, they are rust proof. The pergolas are produced from hardened aluminium and powder coated.

Our models are semi-permanent structures, meaning they are secured to the surface and not below, this makes them very sturdy and durable, yet still with the ability to move, if required. Always keep the roof louvres slightly open and your side screens fully retracted back into their cassettes during extreme weather conditions to allow the wind to pass through the structure. The internal drainage channels on your pergola behave much like the gutters on your home. Keep them clear of debris to help them function at their best. During particularly heavy downpours, rainwater may splash over the top due to the sheer amount of water running through the channel at that time.

The sun screens are for use throughout the summer and should not be used in any more than a light breeze. They are built in to spring loaded cassettes attached at the top and bottom of the cassette with 5 stop points along the runners. They are not built in to the sides of the frames which allows them to blow out in any more than a light breeze.

The deluxe screens are built in to the cassette on all 4 sides of the fabric which makes them much more durable to wind and can be used all year round. The sides are built in with zippers to allow them to be used in moderate wind and rain. These screens are also weighted rather than spring loaded which allows them to sit at any level rather than only at certain points.

Both screens are produced from aluminium and textilene with the deluxe screens being produced from a higher quality of textilene as well as a much improved design.

We advise all screens to be retracted when you are not using the area incase of high winds.

To note: Should the deluxe screens be accidentally left down in the wind and zip become disconnected our service team have videos on hand to assist you with refitting.

Our Rota, Maranza and Luxe models do not require planning permission. This is due to them being classed as semi-permanent structures which are secured to the existing surface and not cemented below the ground, this allows them to be disassembled and moved if ever required. Some exceptions may apply if you live in a conservation area so please always familiarise yourself with your local authority regulations. If you have any questions are team are on hand to help.

In terms of the height of your pergola, the further away from the boundary the better:

• Within 2m of the boundary the max. height must be no greater than 2.5m (8′ 2″).
• You will need planning permission for your pergola if it’s on the front of your house.
• You will need planning permission for your pergola if it is in a conservation area or on the side of your house between the house and the boundary wall.
• If your house is in a conservation area and your pergola is more than 20m from the house and greater than 10 square meters, you will need planning permission.
• You will always need permission if your building is listed.
• Any sort of veranda, balcony or raised platform will need planning permission.  This is primarily for your own safety!  It will need to be built according to building regulations.

All of our aluminium products have a 5-year manufacturer’s warranty as standard. The sun and weather screens have a 2-year warranty. Please refer to https://sunslifestyle.com/service-warranty/.

Yes, the louvers can be removed and replaced if ever required. If, for example, when the frame is next to your building and you need to clean windows above, the louvres can be temporarily removed.

If the structure is being installed against a house or building, we are able to remove the middle leg on the building side and replace this with a wall bracket for a seamless open vista. All other legs are required to support the pergola roof and also required as part of the integrated drainage system. Please get in touch to enquire about this option and have ready your exact measurements from the patio floor to the top of the door, when the door or window is open.

Aluminium louvered roof pergolas work on the natural fall of your existing surface to allow the rain to drain meaning a slight fall is necessary. Please take care to ensure you have measured the area correctly and have a flat surface with a max of 1:80 fall (which, by building regulations your patio should already have). For anything more than this, we would need prior notification, as it means we would need to fit the pergola with packers. Our installers can adjust the legs to sit flat, using spacers up to 50mm; this does not affect your warranty. A 1:80 fall over a distance of 3410mm is 42mm. For best fitting of the deluxe screens a fall of 10mm is best suited to ensure smooth operation, please note that packers or adjustments may be required if the fall is beyond this.

With 5 in house, specialist installation teams across the UK we always aim to deliver and/or install orders as soon as possible. Lead times vary by model, colour and size. We stock all of our products and receive regular monthly shipments to ensure our customers never wait longer than necessary. Average lead time for an installation is 2-4 weeks but during peak this can extend up to 8-10 weeks so we'd always recommend getting ahead of the rush. If your order is for delivery only and all items are in stock we aim to deliver within 7 -14 days of the order being placed. All deliveries and install lead times are subject to location and may vary through peak times of the year.

Yes, this is possible. If you'd like more information then please contact our expert team on 01277 321888 who will be able to assist you. If you could have your new address and original Suns Lifestyle order number available, this will help us give you an accurate quote for the service required.

These models require very minimal maintenance beyond good housekeeping. The frame can be washed with cleaning materials and also jet washed. The gutters can also be cleared with a jet wash.

Our delivery and installation teams cover the entire UK mainland.

Remote areas may incur an additional charge. For any product enquiries in Northern Ireland & Republic of Ireland please contact our agent at Outback365 (https://www.outback365.co.uk/).

These models are weatherproof in standard British weathers. Rainwater runs from the roof louvres, into the guttering and then drains down internally, through the legs. During extreme weather conditions and severely heavy rain there may be a slight leakage as excessive water cannot flow through the drainage quick enough and can spill over, just like guttering on a home or an external drain.