Yes, we are based in Brentwood, Essex and have a good selection of pergolas and furniture available to view in our showroom. The full address is Units 1 & 2 The Heron Country Club, Brentwood Road, CM133LW. Please use this link to book an appointment: https://sunslifestyle.com/get-in-touch/

Yes, all side option configurations can be retro fitted to an existing pergola frame. Please note this will incur an additional installation charge should you decide to add these at a later date. The charge will not occur if the screens are installed at a later date due to not being in stock at the time of order and our install team will return to fit at no extra cost once back in stock.

We specialise in louvered roof and retractable pergolas which are produced in set sizes allowing us to work within customer measurements. We have a huge range of sizes and options available.

It is not possible to bespoke the manual roof models however it is possible to produce bespoke size models in a similar style in a completely automated version.  Prices start on average from £1,250 per square metre and require a call with our bespoke team, followed by a site visit.

No, they are rust proof. The pergolas are produced from hardened aluminium and powder coated.

We can supply heaters, which start from £300 each. They have a 1.5m lead with a standard 13amp plug, so a power source is required.

We recommend sourcing a local electrician to add LED lighting options for our Maranza and Rota pergolas. Our Luxe electric pergola models and Positano LED pergola models are available complete with LED lighting.

The reason being is that it is a much safer option for outdoor lighting as it needs to be IP rated to ensure it is waterproof. Also this gives the security that if anything happens and requires attention, you then have a local electrician to call on to fix any issues if they did arise, as our installers are not electricians. This also allows us to keep to the 5 year warranty, as adding electrics will often reduce the warranty period to just 1 year.

The heaters and lighting can be self-fitted, but we recommend that both are installed by an electrician.

We specialise in louvered roof and retractable pergolas which are produced in set sizes allowing us to work within customer measurements. We have a huge range of sizes and options available.

It is not possible to bespoke the manual roof models however it is possible to produce bespoke size models in a similar style in a completely automated version.  Prices start on average from £1,250 per square metre and require a call with our bespoke team, followed by a site visit.

Our models are semi-permanent structures, meaning they are secured to the surface and not below, this makes them very sturdy and durable, yet still with the ability to move, if required. Always keep the roof louvres slightly open and your side screens fully retracted back into their cassettes during extreme weather conditions to allow the wind to pass through the structure. The internal drainage channels on your pergola behave much like the gutters on your home. Keep them clear of debris to help them function at their best. During particularly heavy downpours, rainwater may splash over the top due to the sheer amount of water running through the channel at that time.

All of our aluminium products have a 5-year manufacturer’s warranty as standard. The sun and weather screens have a 2-year warranty. Please refer to https://sunslifestyle.com/service-warranty/.

Yes, the louvers can be removed and replaced if ever required. If, for example, when the frame is next to your building and you need to clean windows above, the louvres can be temporarily removed.

With 5 in house, specialist installation teams across the UK we always aim to deliver and/or install orders as soon as possible. Lead times vary by model, colour and size. We stock all of our products and receive regular monthly shipments to ensure our customers never wait longer than necessary. Average lead time for an installation is 2-4 weeks but during peak this can extend up to 8-10 weeks so we'd always recommend getting ahead of the rush. If your order is for delivery only and all items are in stock we aim to deliver within 7 -14 days of the order being placed. All deliveries and install lead times are subject to location and may vary through peak times of the year.

Yes, to a certain extent, however, please be aware that this will void any warranty.

If the pergola legs need to be shorter or for example, if two legs were to be mounted on a wall or platform, they can but cut to size. We would require the exact measurements, so that the alterations can be made cleanly. This is most commonly achieved at your property where the installers can measure accurately. Please contact the sales team for further advise and costings for this option.

The install team can use 50mm pads when installing however we cannot raise the height of the model any further. If this is a requirement you may wish to explore building a platform for our standard models to sit onto.

We cannot change the width and depth dimensions of the frame.

Our delivery and installation teams cover the entire UK mainland.

Remote areas may incur an additional charge. For any product enquiries in Northern Ireland & Republic of Ireland please contact our agent at Outback365 (https://www.outback365.co.uk/).

These models are weatherproof in standard British weathers. Rainwater runs from the roof louvres, into the guttering and then drains down internally, through the legs. During extreme weather conditions and severely heavy rain there may be a slight leakage as excessive water cannot flow through the drainage quick enough and can spill over, just like guttering on a home or an external drain.

All models come with instructions and can be self-fitted with basic DIY knowledge, as well as ideally two more people to help, plus an array of tools including a rivet gun when installing any side options. Estimated build time varies for each size model and can range from 1-5 hours. This does not affect the 5 year manufacturers warranty on the frame and roof or the 2 years warranty on the sun & deluxe screens.

With 5 in house, specialist installation teams across the UK we always aim to deliver and/or install orders as soon as possible. Lead times vary by model, colour and size. We stock all of our products and receive regular monthly shipments to ensure our customers never wait longer than necessary. Average lead time for an installation is 2-4 weeks but during peak this can extend up to 8-10 weeks so we'd always recommend getting ahead of the rush. If your order is for delivery only and all items are in stock we aim to deliver within 7 -14 days of the order being placed. All deliveries and install lead times are subject to location and may vary through peak times of the year.

These models are weatherproof in standard British weathers. Rainwater runs from the roof louvres, into the guttering and then drains down internally, through the legs. During extreme weather conditions and severely heavy rain there may be a slight leakage as excessive water cannot flow through the drainage quick enough and can spill over, just like guttering on a home or an external drain.

Our delivery and installation teams cover the entire UK mainland.

Remote areas may incur an additional charge. For any product enquiries in Northern Ireland & Republic of Ireland please contact our agent at Outback365 (https://www.outback365.co.uk/).