Pergola Side Panels & Accessories

Yes, we are based in Brentwood, Essex and have a good selection of pergolas and furniture available to view in our showroom. The full address is Units 1 & 2 The Heron Country Club, Brentwood Road, CM133LW. Please use this link to book an appointment: https://sunslifestyle.com/get-in-touch/

We can supply heaters, which start from £300 each. They have a 1.5m lead with a standard 13amp plug, so a power source is required.

We recommend sourcing a local electrician to add LED lighting options.

The reason being is that it is a much safer option for outdoor lighting as it needs to be IP rated to ensure it is waterproof. Also this gives the security that if anything happens and requires attention, you then have a local electrician to call on to fix any issues if they did arise, as our installers are not electricians. This also allows us to keep to the 5 year warranty, as adding electrics will often reduce the warranty period to just 1 year.

The heaters and lighting can be self-fitted, but we recommend that both are installed by an electrician.

Yes, all side option configurations can be retro fitted to an existing pergola frame. Please note this will incur an additional installation charge should you decide to add these at a later date. The charge will not occur if the screens are installed at a later date due to not being in stock at the time of order and our install team will return to fit at no extra cost once back in stock.

The outside legs of the frame are required as part of the drainage system, please note that if these are removed that you are removing half of the functionality of the system. The option we recommend is that we can place the foot plates flush to the wall and add flashing to close the gap between the building and the top of the roof beam. This could then keep the structure weatherproof to your building, there is a £100 charge for this. If you require this option please leave a comment in the notes section and the team will follow this up with your order and contact you to make the additional payment. Please note the flashing option can not be covered by warranty.

The pergola must be fitted on to a solid surface and beneath the finished surface must be something for the pergola to be secured safely such as a concrete pad or if on decking we suggest support joists.

This would need to be completed before our installers arrive as they do not offer any groundworks and a local handyman would be able to assist you.
We can provide a floor plan so that you can see where the floor plates of the pergola will sit based on your chosen size, the floorpan can also be viewed on any product page.

We advise for concrete pads of approx 40x40x40cm beneath any tiles (or similar) also if you have decking then we advise the same or alternatively extra structural joists below the decking and where the footplate of the pergola will sit.
You should then finish your surface completely with the tiles and grout, allowing time to set or decking on top, so that when our installers arrive they can drill through the tile/deck and in to something extra secure below.

It is a good idea to choose your pergola size before doing any groundworks however if you have already laid the patio/deck then we do advise for you to check what is beneath the surface is secure enough, as type1 or sand would not be, also composite decking without something solid below would not be secure enough, however you may already have structural beams underneath where the footplates will sit, which would would be fine along as all footplates are sitting on structural beams wide enough for the footplate to be bolted in to fully.

Porcelain tiles usually have a full solid concrete base below however you should check with whoever laid the surface.

The pergola should never be left unbolted, if you are opting for self install please bear the above in mind.

If you are installing screens or side options please bear in mind that the pergola should be levelled accordingly and the legs should be measured perfectly at the top and bottom, then bolted down and then the side options can be fitted.

Please see the Ground Fixing Sheet explanatory document for detail.

No, they are rust proof. The pergolas are produced from hardened aluminium and powder coated.

Our models are semi-permanent structures, meaning they a secured to the surface and not below, this makes them very sturdy and durable, yet still with the ability to move, if required. Always keep the roof louvres slightly open during extreme weather conditions to allow the wind to pass through the structure.

The sun screens are for use throughout the summer and should not be used in any more than a light breeze. They are built in to spring loaded cassettes attached at the top and bottom of the cassette with 5 stop points along the runners. They are not built in to the sides of the frames which allows them to blow out in any more than a light breeze.

The deluxe screens are built in to the cassette on all 4 sides of the fabric which makes them much more durable to wind and can be used all year round. The sides are built in with zippers to allow them to be used in moderate wind and rain. These screens are also weighted rather than spring loaded which allows them to sit at any level rather than only at certain points.

Both screens are produced from aluminium and textilene with the deluxe screens being produced from a higher quality of textilene as well as a much improved design.

We advise all screens to be retracted when you are not using the area incase of high winds.

To note: Should the deluxe screens be accidentally left down in the wind and zip become disconnected our service team have videos on hand to assist you with refitting.

If the structure is being installed against a house or building, we are able to remove the middle leg on the building side and replace this with a wall bracket. All other legs are required to support the pergola roof and also required as part of the integrated drainage system. Please get in touch to enquire about this option and have ready your exact measurements from the patio floor to the top of the door, when the door or window is open.

With 5 in house and well trained installation teams across the UK we always aim to deliver and/or install orders as soon as possible. Lead times vary by model, colour and size. We stock all of our products and receive regular monthly shipments to ensure our customers never wait longer than necessary. Average lead time for an installation is 3-6 weeks. If the order is for delivery only we aim to deliver within 10-14 days of the order being placed. All deliveries and install lead times are subject to location and may vary through peak times of the year.

Yes, this is possible.