Return & Refund Policy

Terms of Sale

  1. Entity Details:
    • All purchases made through our website are transacted with [Your Company Name], a company registered in [Country], with its principal office at [Address]. All customer inquiries and returns should be directed to this entity.
  2. Customer's Right to Reject under the Consumer Rights Act 2015 (CRA 2015):
    • In accordance with the Consumer Rights Act 2015, customers have the right to reject goods within 30 days of receipt if the goods are found to be faulty or not as described. In such cases, customers are entitled to a full refund.
  3. Customer's Right to Return under the Consumer Contracts Regulations 2014 (CCR 2014):
    • Under the Consumer Contracts Regulations 2014, customers have the right to return any goods within 14 days of receipt for any reason, including a change of mind. Customers will receive a full refund for the returned goods, provided the goods are returned in their original condition and packaging.