Terms & Conditions

Welcome to the www.sunslifestyle.com website terms and conditions for use (Terms). These Terms tell you the rules for using our website www.sunslifestyle.com and any of its content (our site). You should read these Terms carefully before using our site. By using our site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using our site immediately. We recommend that you print a copy of these terms for future reference.

If you order any goods, services or digital content from our site, separate terms and conditions will apply.

ABOUT US

www.sunslifestyle.com is a site operated by Suns Lifestyle Ltd (“We”). We are registered in England and Wales under company number 12256686 and have our registered office at Units 1&2 The Heron Country Club, Brentwood Road, Herongate, Brentwood, Essex, England, CM13 3LW. Our VAT registration number is GB340804329 

If you have any questions about our site, please contact us by:

• sending an email to info@sunslifestyle.com, or
• calling us on 01277 321888 (our telephone lines are open Monday to Friday: 9 am to 5 pm).

USING OUR SITE

Our site is for your personal and non-commercial use only.

We make no promise that our site is appropriate or available for use in locations outside of the United Kingdom. If you choose to access our site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

We try to make our site as accessible as possible. If you have any difficulties using our site, please contact us using the contact details in the ‘About us’ section above.

As a condition of your use of our site, you agree to comply with our Acceptable Use Policy available at [insert link].

We may prevent or suspend your access to our site if you do not comply with these Terms or any applicable law.

OTHER TERMS THAT MAY APPLY TO YOU

These Terms may refer to the following additional terms, which also apply to your use of our site:

• Our Privacy and Cookie Policy

If you purchase goods or services from our site, our Terms and Conditions of Supply for Consumer Users or our Terms and Conditions of Supply for Business Users  (as the case may be) will apply to the sales.

Terms of Sale

1. Entity Details:
• All purchases made through our website are transacted with SUNS Lifestyle, a company registered in the United Kingdom, with its principal office at The Heron Country Club, Herongate, Brentwood, Essex, CM13 3LW. All customer inquiries and returns should be directed to this entity.
2. Customer's Right to Reject under the Consumer Rights Act 2015 (CRA 2015):
• In accordance with the Consumer Rights Act 2015, customers have the right to reject goods within 30 days of receipt if the goods are found to be faulty or not as described. In such cases, customers are entitled to a full refund.
3. Customer's Right to Return under the Consumer Contracts Regulations 2014 (CCR 2014):
• Under the Consumer Contracts Regulations 2014, customers have the right to return any goods within 14 days of receipt for any reason, including a change of mind. Customers will receive a full refund for the returned goods, provided the goods are returned in their original condition and packaging.

CHANGES TO THESE TERMS

We amend these Terms from time to time. Every time you wish to use our site, please check these Terms to ensure you understand the terms that apply at that time.

YOUR PRIVACY AND PERSONAL INFORMATION

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy.

OWNERSHIP, USE AND INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.

We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

Nothing in these Terms grants you any legal rights in our site or its content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on our site or its content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within our site or its content.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

If you print off, copy, download, share or repost any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

SUBMITTING INFORMATION TO OUR SITE

While we try to make sure that our site is secure, we do not actively monitor or check whether information supplied to us through our site is confidential, commercially sensitive or valuable.

Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through our site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.

CHANGES TO OUR SITE

We may update and change our site from time to time, including to reflect changes to our products. 

ACCURACY OF INFORMATION AND AVAILABILITY OF THIS SITE

The content on our site is provided for general information only. It is not intended to amount to technical, financial, legal or other advice on which you should rely. You should always use your own independent judgment when using our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, up to date or free from bugs. Any reliance that you may place on the information on our site is at your own risk.

While we try to make sure that our site is available for your use, we do not promise that our site will be available at all times or that your use of our site will be uninterrupted. We may suspend, withdraw, restrict or terminate access or operation of all or any part of our site at any time as we see fit.

HYPERLINKS AND THIRD PARTY SITES

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources and use of a third party site is at your own risk.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, a user identification code, username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code, username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code, username or password, you must promptly notify us using the contact details in the ‘About us’ section at the top of this page.

OUR RESPONSIBILITY TO YOU

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Supply.

If you are a consumer user:

If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do). We are not liable to you for any loss or damage that was not foreseeable or any loss or damage not caused by our breach or negligence.

We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

EVENTS BEYOND OUR CONTROL

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

COMPLAINTS

If you are unhappy with us, please reach out to us as soon as possible using the any of the details found on our contact page.

If you are a consumer user:

These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business user:

These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Definitions

“Conditions” means these terms and conditions and privacy policy and the Special Conditions; “Product” means a product displayed for sale on the Website; “Product Description” means that part of the Website where certain terms and conditions in respect of the individual Product are provided; “Special Conditions” means the terms and conditions in the Product Description; “Users” means the users of the Website collectively; “Personal Information” means the details provided by you on registration; “We/us means sunslifestyle.com and or Sunslifestyle ltd “Website” means the website located www.sunslifestyle.com or any subsequent URL which may replace it; “Cookies” means small text files which our website places on your computer’s hard drive to store information about your shopping session and to identify your computer; “United Kingdom” means England, Wales, Scotland, Northern Ireland and the Channel Islands and “You” means a user of this Website.